
Point Bay Fuel HVAC Customer Reviews
Below you will find current customer reviews for Point Bay Fuel's HVAC services.
Local Reviews
Outstanding service
Jeff - Brick Township, NJ
Thank you, Thank you, Thank you!!! Top notch service from a top notch technician. Tom exemplifies what "Service" means. He did not just clean my system and run out the door, he examined all components of my system, identified what should be just cleaned or replaced based on the age and condition of the components. Some likely would have failed during the upcoming winter season had Tom not expertly performed the service. People like Tom are why we have been loyal Point Bay customers for over 15 years. You do things the right way. No one in the industry can match Point Bay's professionalism, service, and value!! Keep up the outstanding work
great service
Rich - Jackson Township, NJ
a customer of point bay for over 35 years,never let me down,best service and most reliable company out there,thanks again point bay,keep up the good reputation!
Great
Donatiello - Brick Township, NJ
Thank you Fran for taking care of everything for us
Fran Obrien
Richard - Jackson Township, NJ
Fran is a great person and equally great employee for point Bay. He is personable, caring, and Has helped me understand the needs for service/ equipment in the future.
Great service
Karen - Brick Township, NJ
Great service from Fran. Very knowledgeable and explains exactly what the problem is. He gave me sound advice on condensation also in a vaulted wall. In the future I will specifically ask for him if I have a heating/ac problem.
Great
Grize - Point Pleasant Beach, NJ
Everything OK. Gave me straight answers to my questions and made recommendation regarding tank removal
Fast service, knowledgable tech, knew just what to do informative Very friendly
Schuchard - Brick Township, NJ
Will switch our home service from Sears to POINT BAY
Fantastic service!
Rinaldi - Toms River, NJ
My air-conditioning broke on a very hot day and they came out and fixed it on the same day! Thank you so much Point Bay Fuel
AC Unit Coil Replacement
Peterson - Toms River, NJ
The overall troubleshooting and repair was outstanding.The engineer properly isolated the faulty coil; an older system part, removed, replaced, tested, and restored the air conditioning to operational service. Fran is the type of skilled professional that customers want as their service provider.
Great service
Conover - Brick Township, NJ
Air condition repair
Diehl - Brick Township, NJ
Prompt, efficient and courteous!
Excellent service
Fix - Freehold, NJ
Friendly quick and efficient
Always great service
Simone - Brick Township, NJ
I had my annual service for my boiler performed. This experience, much like all other times prior was great. Professional, timely and friendly service as always
Great service and follow up
Dinger - Toms River, NJ
My heat was repaired and the technician did a great job inspecting the unit and replacing some parts. He followed up to make sure the system was working, since it is a seasonal home this was great.
Great service
Vadeventer - Brick Township, NJ
Fran was very professional and friendly
Service Call
Phillips - Jackson Township, NJ
Very experienced and explains everything. Professional
Great Customer Service from the tech
Susan Drew - Freehold, NJ
the technician was on time and was very thorough in the cleaning of the furnace and of the parts. He clearly explained to me what he had to do/change while he was at my home. I forget the young man's name but I would request he complete my service again next year! Great Customer Service!!
Great service
McMurray - Wall Township, NJ
Service as expected.
Quite simply.....Tom is the BEST!!!
Feeley - Brielle, NJ
Service call for A/C
Vlossak - Toms River, NJ
Expert servicing, Fran was informative and friendly. Was a comfortable experience for us.
Excellent service
Hoey - Brick Township, NJ
Great service from Francis as usual
Polay - Freehold, NJ
Great service and courteous
Sutton - Toms River, NJ
Outstanding Service
Santa Maria - Jackson Township, NJ
Fran provided the type of service that was unrivaled and expedient. Once the problem was diagnosed, he acquired the parts necessary in record time and the repair was completed within hours of placing the initial service call. Give that man a bonus!
Great service
Mcginn Margaret - Manchester Township, NJ
He did a great job
Kind , competent and efficient
Michelle - Wall Township, NJ
Fran was kind and knowledgeable. He got everything up and running in no time. I am grateful for his help. I am still chuckling at his analagy that my furnace is the equivalent of a car with 100,000 miles!
Great service
Rumford - Brick Township, NJ
Great
Knowledgeable, customer oriented technicians
Lanzim - Point Pleasant, NJ
Tom Szymanski is a true asset to Point Bay. His experience and knowledge are invaluable when advice is needed (which is what I needed this visit). He is courteous, thorough, and respectful of the customer. He explained what the issue was, and what would be needed to solve the problem in a cost effective, yet productive way. He explained why another solution to the problem would not be effective or practical.
Great service
Leroy - Toms River, NJ
Techs were punctual, careful, knowledgeable and efficient.
Great service.
Hatton - Toms River, NJ
Service was complete in a very timely manner. Service man was polite and knowledgeable.
Great job!
Maroney - Toms River, NJ
Fran O’Brien spent a good deal of time cleaning and checking my AC and heating. He also gave me some very good info on getting my oil tank out of the ground. He is a true professional: competent, knowledgeable and very pleasant!
Great service
Cook - Brick Township, NJ
The best
Tremendous Service
Sonnentag - Manchester Township, NJ
Fran has been to my home for repairs and installs numerous times over the years. He is courteous and knowledgeable. He diagnoses the problem correctly and repairs the problem. He has never had to come back to repair the same issue.
Great service, would ask for him by name when I need service again
Allen Bastardo - Jackson Township, NJ
Went over and checked everything. Explained what he was doing and why
Fran: great work,nice guy
Caso - Brick Township, NJ
It's about time!!!!
Esser - Toms River, NJ
I finally meet someone, Fran O'Brien, who took their time, explained everything in an understandable manner, and left me with a feeling that my family was safe. He, also, explained other services that the company offers, some of which I plan to use. For all service calls in the future, I will be requesting Fran.
Service was prompt and efficient
Purazella - Toms River, NJ
efficent service
Rizzut - Jackson, NJ
Point Bay called and asked if I was able to have service on my furnace today instead of April. I was home so the 2 men came on the appointed time and introduced themselves and went to service my furnace. When the cleaning was completed no mess was left behind,and lights in the basement were turned off.
Friendly and competent
Banks-Grove - Lakewood Township, NJ
Service person Fran was very helpful
Always good service
Klingner - Toms River, NJ
Never a problem calling for emergency service. All service personnel are professional and efficient.

Andrew M.
assist boiler removal

Andrew M.
Test

Andrew M.
Helped get Mr. Townsend signed back into his online account so he could pay his bill online

Andrew M.
Answered this company's inquiry on heating oil delivery prices

Brett L.
Heating oil delivery to customer with an oil burning furnace

Andrew M.
Helped a residential customer with his inquiry for a fuel oil delivery
Tom S.
Weil/McClain oil fired hot water boiler repair

Brett L.
#2 fuel oil home delivery service

Brett L.
no heat or hot water
Tom S.
Annual Pre winter maintenance
Tom S.
Annual Pre winter maintenance
Tom S.
Weil McClain oil boiler maintenance
Tom S.
Annual heating system maintenance.
Tom S.
No heat
Fran O.
Heating service
Tom S.
Annual maintenance@ Armstrong oil furnace
Fran O.
Annual cleaning and heating service
Fran O.
AC repair
Fran O.
AC repair
Fran O.
AC service
Fran O.
AC repair
Fran O.
AC service
Fran O.
AC service
Fran O.
AC service
Fran O.
AC service
Fran O.
Annual AC service
Fran O.
Oil service
Fran O.
AC service
Fran O.
AC repair
Fran O.
AC repair
Fran O.
AC service

Brett L.
SERVICED A RHEEM AC UNIT AND REPLACED A FAN MOTOR

Brett L.
Serviced a Rheem AC Unit
Fran O.
Fran O.
AC service
Fran O.
Heating service
Fran O.
AC repair
Fran O.
AC water leak
Andrew M.
Oil delivery
Andrew M.
Oil delivery
Fran O.
no ac
Tom P.
No a c also preseason
Tom P.
Preseason
Fran O.
HVAC survey
Tom P.
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