Point Bay Fuel HVAC Customer Reviews
Below you will find current customer reviews for Point Bay Fuel's HVAC services.
Local Reviews
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Phillips - Jackson Township, NJ
Very experienced and explains everything. Professional
Great Customer Service from the tech
Susan Drew - Freehold, NJ
the technician was on time and was very thorough in the cleaning of the furnace and of the parts. He clearly explained to me what he had to do/change while he was at my home. I forget the young man's name but I would request he complete my service again next year! Great Customer Service!!
Great service
McMurray - Wall Township, NJ
Service as expected.
Quite simply.....Tom is the BEST!!!
Feeley - Brielle, NJ
Service call for A/C
Vlossak - Toms River, NJ
Expert servicing, Fran was informative and friendly. Was a comfortable experience for us.
Excellent service
Hoey - Brick Township, NJ
Great service from Francis as usual
Polay - Freehold, NJ
Great service and courteous
Sutton - Toms River, NJ
Outstanding Service
Santa Maria - Jackson Township, NJ
Fran provided the type of service that was unrivaled and expedient. Once the problem was diagnosed, he acquired the parts necessary in record time and the repair was completed within hours of placing the initial service call. Give that man a bonus!
Great service
Mcginn Margaret - Manchester Township, NJ
He did a great job
Kind , competent and efficient
Michelle - Wall Township, NJ
Fran was kind and knowledgeable. He got everything up and running in no time. I am grateful for his help. I am still chuckling at his analagy that my furnace is the equivalent of a car with 100,000 miles!
Great service
Rumford - Brick Township, NJ
Great
Knowledgeable, customer oriented technicians
Lanzim - Point Pleasant, NJ
Tom Szymanski is a true asset to Point Bay. His experience and knowledge are invaluable when advice is needed (which is what I needed this visit). He is courteous, thorough, and respectful of the customer. He explained what the issue was, and what would be needed to solve the problem in a cost effective, yet productive way. He explained why another solution to the problem would not be effective or practical.
Great service
Leroy - Toms River, NJ
Techs were punctual, careful, knowledgeable and efficient.
Great service.
Hatton - Toms River, NJ
Service was complete in a very timely manner. Service man was polite and knowledgeable.
Great job!
Maroney - Toms River, NJ
Fran O’Brien spent a good deal of time cleaning and checking my AC and heating. He also gave me some very good info on getting my oil tank out of the ground. He is a true professional: competent, knowledgeable and very pleasant!
Great service
Cook - Brick Township, NJ
The best
Tremendous Service
Sonnentag - Manchester Township, NJ
Fran has been to my home for repairs and installs numerous times over the years. He is courteous and knowledgeable. He diagnoses the problem correctly and repairs the problem. He has never had to come back to repair the same issue.
Great service, would ask for him by name when I need service again
Allen Bastardo - Jackson Township, NJ
Went over and checked everything. Explained what he was doing and why
Fran: great work,nice guy
Caso - Brick Township, NJ
It's about time!!!!
Esser - Toms River, NJ
I finally meet someone, Fran O'Brien, who took their time, explained everything in an understandable manner, and left me with a feeling that my family was safe. He, also, explained other services that the company offers, some of which I plan to use. For all service calls in the future, I will be requesting Fran.
Service was prompt and efficient
Purazella - Toms River, NJ
efficent service
Rizzut - Jackson, NJ
Point Bay called and asked if I was able to have service on my furnace today instead of April. I was home so the 2 men came on the appointed time and introduced themselves and went to service my furnace. When the cleaning was completed no mess was left behind,and lights in the basement were turned off.
Friendly and competent
Banks-Grove - Lakewood Township, NJ
Service person Fran was very helpful
Always good service
Klingner - Toms River, NJ
Never a problem calling for emergency service. All service personnel are professional and efficient.
Great Service.
Gorochow - Howell, NJ
Tom was excellent. Very knowledgeable and meticulous.
Great service.
Herbert - Howell, NJ
Fran was very informative as to what needed to be fixed with my heater. Helpful and friendly service.
Great Service
Benjamin Watson - Toms River, NJ
Fran did a great job once again. Great company and service.
Great friendly service
DeeDee - Toms River, NJ
The service was excellent. Repair was done guickly. Friendly and pleasant technician
Fast, reliable service!
Elliott C - Point Pleasant, NJ
Annual cleaning service of my boiler was done in a quick, professional manner. Service tech arrived early and finished the job quickly. Tech was a super-friendly and courteous guy.
Great Service
Butta - Toms River, NJ
The technician arrived and quickly diagnosed the problem. The heater was running again within minutes.
A+ Service, A+ Tech, A+ Price
Flock - Colts Neck, NJ
The on-time, professional tech went right to work doing the annual furnace service, answered my questions, and even offered a suggestion that was very helpful when presenting the bill. The price was right, too. Can’t beat that!
Great job by the repair people heat is up and running and great response time when called
Mike - Toms River, NJ
Prompt service
Matthews - Manasquan, NJ
Great service, prompt and courteous.
Excellent service
Macpherson - Brick, NJ
As usual, Point Bay gave me timely, comprehensive and best of all, excellent service.
I got you a grant
Laboy - Toms River, NJ
Great service.
OBrien - Toms River, NJ
The service was great. Very professional with an experienced service man, and a polite assistant.
Skip and Point Bay!
Rich - Toms River, NJ
Responded to a no heat call,very swiftly,Skip is a real professional and had problem fixed in no time,thanks again,had Point bay over thirty years,one great company!
Super professional service
Bailey - Lakewood Township, NJ
Tech was outstanding, took the time to explain the services provided and answered all my questions. Really went the extra mile, great job!!!
thanks for the great service
Dennis - Brick, NJ
Tom P.
No heat 1 zone
Tom P.
Cleaning & servicing
Tom P.
Replace boiler door hinge
Tom P.
No hot water
Tom P.
No heat
Tom P.
No heat
Tom P.
No heat
Tom P.
Cleaning& servicing
Tom P.
No heat
Tom P.
To much heat upstairs
Tom P.
No heat
Tom P.
No heat
Tom P.
No heat
Tom P.
No heat
Tom P.
No heat
Tom P.
Smoke & soot
Tom P.
Must reset
Tom P.
No heat
Tom P.
No heat
Tom P.
Odor
Tom P.
No heat
Tom P.
No heat one zone
Tom P.
No heat
Tom P.
No hot water
Tom P.
Cleaning & servicing
Tom P.
Replace fill cap on tank
Tom P.
No heat
Tom P.
No heat
Tom S.
FurnaceMaintenance
Tom P.
Tank reading
Tom P.
No heat
Fran O.
Fran O.
Tom P.
Cleaning & servicing
Tom P.
Start up units
Tom P.
No heat
Tom P.
No heat
Tom P.
No heat water leak
Tom P.
No heat
Tom P.
Replace chamber
Tom P.
No heat
Tom P.
Noise
Tom P.
Not enough heat
Tom P.
No heat
Tom P.
No heat
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