Outstanding service

Jeff - Brick Township, NJ
81 days ago

Thank you, Thank you, Thank you!!! Top notch service from a top notch technician. Tom exemplifies what "Service" means. He did not just clean my system and run out the door, he examined all components of my system, identified what should be just cleaned or replaced based on the age and condition of the components. Some likely would have failed during the upcoming winter season had Tom not expertly performed the service. People like Tom are why we have been loyal Point Bay customers for over 15 years. You do things the right way. No one in the industry can match Point Bay's professionalism, service, and value!! Keep up the outstanding work

great service

Rich - Jackson Township, NJ
88 days ago

a customer of point bay for over 35 years,never let me down,best service and most reliable company out there,thanks again point bay,keep up the good reputation!

Great

Donatiello - Brick Township, NJ
90 days ago

Thank you Fran for taking care of everything for us

Fran Obrien

Richard - Jackson Township, NJ
115 days ago

Fran is a great person and equally great employee for point Bay. He is personable, caring, and Has helped me understand the needs for service/ equipment in the future.

Great service

Karen - Brick Township, NJ
116 days ago

Great service from Fran. Very knowledgeable and explains exactly what the problem is. He gave me sound advice on condensation also in a vaulted wall. In the future I will specifically ask for him if I have a heating/ac problem.

Great

Grize - Point Pleasant Beach, NJ
123 days ago

Everything OK. Gave me straight answers to my questions and made recommendation regarding tank removal

Fast service, knowledgable tech, knew just what to do informative Very friendly

Schuchard - Brick Township, NJ
124 days ago

Will switch our home service from Sears to POINT BAY

Fantastic service!

Rinaldi - Toms River, NJ
130 days ago

My air-conditioning broke on a very hot day and they came out and fixed it on the same day! Thank you so much Point Bay Fuel

AC Unit Coil Replacement

Peterson - Toms River, NJ
132 days ago

The overall troubleshooting and repair was outstanding.The engineer properly isolated the faulty coil; an older system part, removed, replaced, tested, and restored the air conditioning to operational service. Fran is the type of skilled professional that customers want as their service provider.

Great service

Conover - Brick Township, NJ
136 days ago

Air condition repair

Diehl - Brick Township, NJ
138 days ago

Prompt, efficient and courteous!

Excellent service

Fix - Freehold, NJ
271 days ago

Friendly quick and efficient

Always great service

Simone - Brick Township, NJ
272 days ago

I had my annual service for my boiler performed. This experience, much like all other times prior was great. Professional, timely and friendly service as always

Great service and follow up

Dinger - Toms River, NJ
278 days ago

My heat was repaired and the technician did a great job inspecting the unit and replacing some parts. He followed up to make sure the system was working, since it is a seasonal home this was great.

Great service

Vadeventer - Brick Township, NJ
285 days ago

Fran was very professional and friendly

Service Call

Phillips - Jackson Township, NJ
343 days ago

Very experienced and explains everything. Professional

Great Customer Service from the tech

Susan Drew - Freehold, NJ
354 days ago

the technician was on time and was very thorough in the cleaning of the furnace and of the parts. He clearly explained to me what he had to do/change while he was at my home. I forget the young man's name but I would request he complete my service again next year! Great Customer Service!!

Great service

McMurray - Wall Township, NJ
420 days ago

Service as expected.

Quite simply.....Tom is the BEST!!!

Feeley - Brielle, NJ
438 days ago

Service call for A/C

Vlossak - Toms River, NJ
516 days ago

Expert servicing, Fran was informative and friendly. Was a comfortable experience for us.

Excellent service

Hoey - Brick Township, NJ
545 days ago

Great service from Francis as usual

Polay - Freehold, NJ
551 days ago

Great service and courteous

Sutton - Toms River, NJ
552 days ago

Outstanding Service

Santa Maria - Jackson Township, NJ
552 days ago

Fran provided the type of service that was unrivaled and expedient. Once the problem was diagnosed, he acquired the parts necessary in record time and the repair was completed within hours of placing the initial service call. Give that man a bonus!

Great service

Mcginn Margaret - Manchester Township, NJ
565 days ago

He did a great job

Kind , competent and efficient

Michelle - Wall Township, NJ
566 days ago

Fran was kind and knowledgeable. He got everything up and running in no time. I am grateful for his help. I am still chuckling at his analagy that my furnace is the equivalent of a car with 100,000 miles!

Great service

Rumford - Brick Township, NJ
566 days ago

Great

Knowledgeable, customer oriented technicians

Lanzim - Point Pleasant, NJ
567 days ago

Tom Szymanski is a true asset to Point Bay. His experience and knowledge are invaluable when advice is needed (which is what I needed this visit). He is courteous, thorough, and respectful of the customer. He explained what the issue was, and what would be needed to solve the problem in a cost effective, yet productive way. He explained why another solution to the problem would not be effective or practical.

Great service

Leroy - Toms River, NJ
571 days ago

Techs were punctual, careful, knowledgeable and efficient.

Great service.

Hatton - Toms River, NJ
573 days ago

Service was complete in a very timely manner. Service man was polite and knowledgeable.

Great job!

Maroney - Toms River, NJ
580 days ago

Fran O’Brien spent a good deal of time cleaning and checking my AC and heating. He also gave me some very good info on getting my oil tank out of the ground. He is a true professional: competent, knowledgeable and very pleasant!

Great service

Cook - Brick Township, NJ
582 days ago

The best

Tremendous Service

Sonnentag - Manchester Township, NJ
585 days ago

Fran has been to my home for repairs and installs numerous times over the years. He is courteous and knowledgeable. He diagnoses the problem correctly and repairs the problem. He has never had to come back to repair the same issue.

Great service, would ask for him by name when I need service again

Allen Bastardo - Jackson Township, NJ
598 days ago

Went over and checked everything. Explained what he was doing and why

Fran: great work,nice guy

Caso - Brick Township, NJ
598 days ago

It's about time!!!!

Esser - Toms River, NJ
602 days ago

I finally meet someone, Fran O'Brien, who took their time, explained everything in an understandable manner, and left me with a feeling that my family was safe. He, also, explained other services that the company offers, some of which I plan to use. For all service calls in the future, I will be requesting Fran.

Service was prompt and efficient

Purazella - Toms River, NJ
607 days ago

efficent service

Rizzut - Jackson, NJ
609 days ago

Point Bay called and asked if I was able to have service on my furnace today instead of April. I was home so the 2 men came on the appointed time and introduced themselves and went to service my furnace. When the cleaning was completed no mess was left behind,and lights in the basement were turned off.

Friendly and competent

Banks-Grove - Lakewood Township, NJ
609 days ago

Service person Fran was very helpful

Always good service

Klingner - Toms River, NJ
616 days ago

Never a problem calling for emergency service. All service personnel are professional and efficient.