NJ Home Heating Oil & HVAC Company Testimonials
We are committed to providing the best customer support and service in everything we do. And, we think that this is demonstrated by what our customers have to say. View all of our testimonials and reviews below.
Our customers have trusted us year after year to keep their families warm in the winter and cool in the summer, but do not take our word for it; just ask our customers!
Our customer service cannot be beat...
"My husband and I are very happy with your company - that is why we have been long time customers!" - Deborah, Jackson NJ
"I switched to Point Bay after being with another local company for years and the difference was like night and day! I started calling around for my oil after the other company let my tank run out on more than one occasion, but then I couldn't get a service call without it costing me an arm and a leg. Now my oil comes automatically and I've never run out, I have a service contract on my furnace and I really like the convenience of being on a monthly budget. Some of my neighbors have switched to gas and they regret it. Save yourself the trouble I had and call Point Bay!" - Guest
"Very satisfied with customer service for many years." - Dennis, Freehold NJ
"Excellent service. Even came out on Christmas when I had an issue. Very thorough. Never ran out of oil!" - Frank, Brielle
"The service call was perfect. Also the service technician is a good worker." - Anthony, Jackson NJ
"The best decision I ever made! Point Bay has always been there when I need them. I have been a devoted customer after shopping around the area when I moved to south jersey 8 years ago. I was most impressed with their friendly, professional and helpful staff as Point Bay has always been there when I need them. Three times I have needed them in an emergency situation and they've been at my door within 2 hours; even in the snow. I've heard some real nightmare stories about other companies in my area, but have never heard or had any bad experiences with this NJ Home Heating Oil Company. Recently they've replaced my furnace and I'm confidant that we've gotten the best deal on a very fuel economic unit. I recommend them to everyone in my neighborhood. My hats are off to them! Thanks Point Bay" - PM, Barnegat NJ
"Service was and has been excellent for the past 39 years. The most reliable company I have ever dealt with!" - Catherine, Howell
"On Jan. 14, 2011, I woke up at 3:00am with no heat. It was the coldest night this year and the temperature in the house was 57 degrees. I live in Beachwood, NJ. My wife was in the hospital and due to come home that day. I called Point Bay at 3:30am and was connected to their answering service. After explaining my situation, I set the alarm for 8:00am in hopes to get an early start with Pt. Bay. No phone call was needed. At approx. 7:45am, my door bell was ringing. It was the serviceman from Pt. Bay. I wish I remembered to get his name. He was absolutely GREAT. He explained that he would have to rerun the fuel line due to condensation freezing. It was bitter cold and he finished in approx. 1 1/2 hours. My whole family would like to thank him and NJ Home Heating Oil Company, Point Bay of Toms River for their super quick response. They truly helped us make it through a difficult time. Thank you for taking care of us for 30 plus years." - Guest
"Exceptional service - from in house personnel to service always prompt and takes the time to explain things. Your service technicians are excellent!" - Dawn, Pt. Pleasant
"Your response was prompt. You came at a time that was convenient for me. Your employees were courteous and helpful. Great service!" - Margaret, Forked River
"Have always found Point Bay to be friendly and responsive" - Erik, Barnegat
"I have been a customer of Point Bay for at least 20 years and would never consider using any other oil company. They surely stand behind their logo "Same Day Point Bay." Whenever I needed a service call, they came out the same day-no matter what time of day. Being on automatic delivery gives me piece of mind knowing that Point Bay will monitor my fuel consumption and deliver fuel when I need it. Taking the worry out of not knowing how much fuel is in my tank and also not having to call for fuel is such a relief, especially in the winter months. I am also on a monthly budget plan where I pay the same amount each month for my oil bill. Taking the guess work out of how much my fuel bill will cost each month is certainly a relief, especially in today's economy. This NJ Home Heating Oil Company also offers service plans on heating and cooling equipment; of which I have both. The staff is always courteous, helpful and professional. If you are looking for a full service oil company, Point Bay is the way to go!!!" - Guest
"Prompt & courteous - we've been customers for many years and have always been pleased." - Jane, Lakewood